I cannot find any information that defines some of the specific terms that are found on the STATISTICS OVERVIEW screen in phpList. I would think the terms are self-explanatory but the numbers that I see on the screen for those terms are not what I would expect.
The screen I am referring to is the one that appears when you click the bar graph for each campaign that appears on the Active and Sent tabs of the LIST OF CAMPAIGNS screen. I am attaching a screen capture of the list of terms that are used.
The intuitive view of these terms would be that if you added the totals from “Sent as HTML” and “Sent as text” you would get the same number as the one in the “Sent” field. However, this is never the case for me. The “Sent as HTML” number is always higher than the “Sent” number, often by a considerable margin.
Is there a standard definition for how the system calculates the data that appears next to these terms?