I am using the hosted phpList.com service to manage communication with my students.
I would like to be able to delete (yes, actually delete) all subscribers associated with particular lists (except, of course, blacklisted subscribers).
This is because my work is associated with a 3-4 month cycle after which point >90% of the subscribers will never receive any further campaigns, and the others will be automatically added again, anyhow. There is no data associated with these subscribers that is of any value whatsoever, so there is no reason to keep them (furthermore, keeping them will keep pushing me into higher & higher service rates even though it does not reflect my usage).
I have read through the relevant sections of the manual, but found nothing that would facilitate this kind of list-specific deletion. Any assistance would be greatly appreciated!
Any ideas? This has really brought part of my workflow to a grinding halt… Any suggestions would be appreciated - I imagine something of the like must be possible, no?
FYI - I tried using copies of the lists that I have to use the “bulk remove” (I find the language confusing, as I thought the action was to “delete” a subscriber and was unsure whether “remove” meant the same); however, I receive the following message:
@RaxDam phplist doesn’t let you bulk remove people who have already been sent a campaign. You can delete them individually but that would be quite a chore.
Your best solution is to ask for phplist hosted support through your account page.
[quote]The information below will be super useful to those trying to help you:
The version of phpList you are using.
Your server version of PHP
The url to your installation where possible. (eg: domain.com/lists/admin)
Which browser (and version) you are using to view your site.
Is your installation self-hosted or on phplist.com (In which case, your best option is to submit a support ticket).
What exactly is the issue (screen snapshot can be helpful).
What you have done to try to fix the issue so far, including links to any documentation you have followed.
Be secure: please do not give passwords, ftp access details or email addresses out in the forums.[/quote]
thank you for the answer, dragonrider.
okay, I can send/do all this. but as far as I understand … it is not a bug. there is simply no feature in the software to delete a group of subscribers.
or am I wrong?
so …
I am using the latest version
server version of php 4 or 5 (not sure)
page: http://news.andreohren.de/admin
firefox, latest version
self hosted
issue: I want to delete ra 5.000 subscribers
I did. but there is no option to delete 6.000 subscribers at once. I can delete one adress after the other. but I could do this in the core version too.
@duncanc I find this VERY useful to find (validate) duplicates and then delete them after import - thanks very much.
My question, tho i guess I could test this for myself, answering here may save others some time
does the delete function remove all history etc of a subscriber, and does this include a complete removal of blacklisted subscribers (so that they can re-subscribe / be added again later if need be)