I have been using PHPList for awhile now and it has just been me managing things. It has worked well for my small needs.
I got help and I decided to give them their own account to manage the mailings.
1st - I set up their account, set permissions, etc… They tried to log in, and they could not, the password I give her did not work. So they tried to reset the password. They could not, it just woould not react to her logging in. so I went to the landing page and asked for a reset. They received it, and reset the password, that did work.
2nd - once they logged and and learned the software a bit, they sent a test mailing, and it worked fine. But, when we were ready to send it, they asked me where the subscribers were. I told her where to find them, and they were not there. So, when logged in to her account, she can not see the subscriber list that I created. I did give her permissions to manage the subscribers.
3rd - even though she can not see the subscribers, no previous mailings, no data of any sort, she can start a campaign and save a rough draft of it. When she does this, I can see the rough draft when I log in to my account.
4th - I decided just give her the admin password to try. While typing it in manually, and trying multiple times, the PW never worked.
5th - I created my own new account. I log in and see the same thing. No subscribers. BUT, when I go to add my own email, that is on the list too, the user from the subscriber list appears with the right ID, and amongst other things, last time i changed my password, 2 years back. I can see the attributes though. That part of the info is visible.
So, the subscribers are there. Not if I search for them but if I try adding the same email again.
Why can she not see the subscribers or any previous activity or data that I see when I log on?
Does it matter that all my work was done as the “super” admin? Th enew users were not super admin.
Any ideas for this strange behaviour?