(I had to edit all the email addresses shown because it looked like I was including more than 2 links)
I’m a new user to phpList 3.3.6. I’m a volunteer trying to help setup a small mailing list for a church. The site is hosted on Webintellects and phpList was installed via their automated “Softaculous” tool.
I created a mailbox user specifically for this list: listserver@iglesiabautista. net. I can send emails from that mailbox to my gmail address without a problem.
When I first configured phpList, like others I was getting all emails to @iglesiabautista. net addresses but nothing to other addresses I used. No bounces or errors, nothing in junk, just no emails whatsoever. I tried setting the message envelope to the dedicated bounce address, bounces@iglesiabautista. net. After that, I can now receive test messages, campaigns, start/end messages, and processing reports.
However, some (but not all) of these messages go into the Junk folder on my email client. When I view the messages on the web in gmail, they all have a yellow caution that the message might be a phishing attempt because it might not have come from the sender (firstname.lastname@example.org appears to send all the messages; that’s how they want it). I verified SPF/DKIM are enabled in cpanel.
Is there a way to reliably setup phpList so that it avoids being designated SPAM? Is there any reason why I send out a campaign to my test list and some of the generated emails (campaign start, campaign end, etc) are spam while others aren’t? I’m trying to get this straightened out before I start trying to import his current lists into phpList. Please let me know if more information is needed to answer my questions.