When I send a mailing some people receive an empty mail with the icon Powered by Phplist but not everybody.
Personnally when I receive the mailing or when I receive a mail test I receive a empty mail with the icon Powered by Phplist with windosw live mail with Windows 10 but with an other messagery, the mail is ok and also in Windows 10.
There is no change in my host. The only change I see is that I have installed Windows 10.
For the mailing that I receive with Windows live mail I only see an image Powered by phplist and the same mailing on the same mail adress but with another messagery it is ok and the mail is complete.
But I don’t see the relation between the messagery and the soft phplist.
Some people are reporting that email received on WinX computers are predominantly blank because of plugins they use for steam games. Most notably: xna 3.1
Once this plugin is removed, email returns to normal.
Could this possibly be the reason for your blank emails?
As I needed to send urgently a mailing, I have downgraded phplist to the version 2.19 (the last version before the 3.00 and the ptoblem doesn’t exist anymore. I receive the mailing full with all my messagery soft and always on Windows 10.
It’s working fine except that now I have a problem of accent and apostrophe in french. In fact the mailing is always in french.
So it seems well that the problem is well in the configuration of phplist.
When I receive the mailing I receive all the text until the first accent. All the text after the first accent is not included in the mail.
It’s the same problem with apostrophe but with apostrophe there is no ascci character. So for the mailing exceptionnally I have deleded all the apostrophe but in french there is a lot of apostrophe.
If I replace all accent with their ascii characters it works.
@Phil To enable anyone to help with this problem you will need to provide the content of the actual email that Windows live mail is displaying. I expect that there will be a way to view the source of the email, so please copy that and paste into a text file. Then attach the file here.
Also, you can try changing the encoding used. Other problems with displaying emails can sometimes be solved by adding this line to, or changing the existing line in, your config file
Well if you wanted an always-updated out of the box version, phpList.com would be a good idea. 15K messages a month is $30.00 or 5k subscribers and “unlimited” messages is $25.00. Hope that helps, you can mail me on anna @ phplist.com for more info.