Hi! I’m setting up phplist to move my newsletter to this system.
I encountered a problem where the mails from the campaigns are sent without problems but when a user tries to subscribe gets this error:
" Sorry, sending the message to request your confirmation failed, please click “Reload” to try again. If it still does not work, please contact the administrator."
The mail shown in the above error is the one from the settings “Person in charge of this system”.
But when I use the same public page while being logged in as the admin, the error doesn’t show up and the confirmation mail is sent successfully.
In the log page I get this message:
Error sending email to email@example.com The following From address failed: firstname.lastname@example.org : MAIL FROM command failed,EThAmX4CbrIRlEThAm8Zpa authentication failed ,550,5.1.0SMTP server error: MAIL FROM command failed Detail: EThAmX4CbrIRlEThAm8Zpa authentication failed SMTP code: 550 Additional SMTP info: 5.1.0SMTP server error: MAIL FROM command failed Detail: EThAmX4CbrIRlEThAm8Zpa authentication failed SMTP code: 550 Additional SMTP info: 5.1.0
These are the options for the smtp in my config.php file:
define('PHPMAILERHOST', 'smtps.aruba.it'); $phpmailer_smtpuser = 'email@example.com'; $phpmailer_smtppassword = 'password'; define('PHPMAILERPORT',465); define('PHPMAILER_SECURE','ssl');