SMTP Connect ()failed

Please help me to solve this issue on phplist i am facing lot of issue

my error is ( SMTP connect failed)

this is the code

i am using titan server via hostinger domain

<?php /* * ============================================================================================================== * * * The minimum requirements to get phpList working are in this file. * If you are interested in tweaking more options, check out the config_extended.php file * or visit http://resources.phplist.com/system/config * * ** NOTE: To use options from config_extended.php, you need to copy them to this file ** * ============================================================================================================== */ // what is your Mysql database server hostname $database_host = 'localhost'; // what is the name of the database we are using $database_name = 'u441831900_phplist'; // what user has access to this database $database_user = 'u441831900_phplist'; // and what is the password to login to control the database $database_password = 'Inbaraj@704400'; // if you have an SMTP server, set it here. Otherwise it will use the normal php mail() function //# if your SMTP server is called "smtp.titan.email" you enter this below like this: //# //# define("PHPMAILERHOST",'smtp.titan.email'); define('PHPMAILERHOST', 'localhost'); define('PHPMAILERPORT',2500); define('PHPMAILER_SECURE',false); // if TEST is set to 1 (not 0) it will not actually send ANY messages, but display what it would have sent // this is here, to make sure you edited the config file and mails are not sent "accidentally" // on unmanaged systems define('TEST', 0); /* ============================================================================================================== * * Settings for handling bounces * * This section is OPTIONAL, and not necessary to send out mailings, but it is highly recommended to correctly * set up bounce processing. Without processing of bounces your system will end up sending large amounts of * unnecessary messages, which overloads your own server, the receiving servers and internet traffic as a whole * ============================================================================================================== */ // Message envelope. // This is the address that most bounces will be delivered to // Your should make this an address that no PERSON reads // but a mailbox that phpList can empty every so often, to process the bounces // $message_envelope = 'listbounces@yourdomain'; // Handling bounces. Check README.bounces for more info // This can be 'pop' or 'mbox' $bounce_protocol = 'pop'; // set this to 0, if you set up a cron to download bounces regularly by using the // commandline option. If this is 0, users cannot run the page from the web // frontend. Read README.commandline to find out how to set it up on the // commandline define('MANUALLY_PROCESS_BOUNCES', 1); // when the protocol is pop, specify these three $bounce_mailbox_host = 'localhost'; $bounce_mailbox_user = 'popuser'; $bounce_mailbox_password = 'password'; // the "port" is the remote port of the connection to retrieve the emails // the default should be fine but if it doesn't work, you can try the second // one. To do that, add a # before the first line and take off the one before the // second line $bounce_mailbox_port = '110/pop3/notls'; //$bounce_mailbox_port = "110/pop3"; // it's getting more common to have secure connections, in which case you probably want to use //$bounce_mailbox_port = "995/pop3/ssl/novalidate-cert"; // when the protocol is mbox specify this one // it needs to be a local file in mbox format, accessible to your webserver user $bounce_mailbox = '/var/mail/listbounces'; // set this to 0 if you want to keep your messages in the mailbox. this is potentially // a problem, because bounces will be counted multiple times, so only do this if you are // testing things. $bounce_mailbox_purge = 1; // set this to 0 if you want to keep unprocessed messages in the mailbox. Unprocessed // messages are messages that could not be matched with a user in the system // messages are still downloaded into phpList, so it is safe to delete them from // the mailbox and view them in phpList $bounce_mailbox_purge_unprocessed = 1; // how many bounces in a row need to have occurred for a user to be marked unconfirmed $bounce_unsubscribe_threshold = 5; // choose the hash method for password // check the extended config for more info // in most cases, it is fine to leave this as it is define('HASH_ALGO', 'sha256');

You have a username an password showing in the above configuration. I would edit your post to remove those and change your password immediately. If you copy your configuration, you should use the link in the admin portal as the passwords should be removed from there. With that said, it would be helpful if you could post your error logs.

It looks like you have some missing info in your configuration and it appears you have multiple smtp servers defined with localhost being one of them.

Are you sure you need to connect to port 2500?

According to this article https://support.titan.email/hc/en-us/articles/900000215446-Configure-Titan-on-other-apps-using-IMAP-POP, titan should use port 465 for smtp and it needs to be a secure ssl connection.

You may also be missing a user name and password in config.

Here is an example of the settings you should (probably) have:

// in the above you can specify multiple SMTP servers like this:
// ‘server1:port1;server2:port2;server3:port3’ eg
//define(‘PHPMAILERHOST’,‘default’);
define (‘PHPMAILERHOST’,'smtp.titan.email:465);

// if you want to use smtp authentication when sending the email uncomment the following
// two lines and set the username and password to be the correct ones
//$phpmailer_smtpuser = ‘* removed ';
//$phpmailer_smtppassword = ’
removed *’;

//# you can set this to send out via a different SMTP port
// define(‘PHPMAILERPORT’,25);
define(‘PHPMAILERPORT’,465);

//# test vs blast
// you can send test messages via a different SMTP host than the actual campaign queue
// if not set, these default to the above PHPMAILERHOST and PHPMAILERPORT
// define(‘PHPMAILERTESTHOST’,’ default’);
// define(‘PHPMAILERBLASTHOST’,‘default’);
// define(‘PHPMAILERBLASTPORT’,25);

// to use SSL/TLS when sending set this value
// it can either be “ssl” or “tls” or false to not use SSL/TLS at all
// define(“PHPMAILER_SECURE”,‘ssl’);
define(“PHPMAILER_SECURE”,‘ssl’);

I hope this helps.