Sent campaign to list and my test adress but nothing received

ℹ️ Support
1

Hi
My two last campaigns haven’t reached my receivers even thou the dashboards says it has been sent to all of my list members . I have, as always, sent a test message before sending the campaign. No trouble. It reached the testadress. But when I have sent the campaign it doesn’t even reach the testadress. Can you please help me understand what’s change since 24th of April when all worked jus fine. I’m on a payed and hosted service on phplist.com
Best regards
PA Strand

1 Like
2

Hello @pastrand and welcome to the phpList community!

Hence you are using a phpList hosted plan, please email info@phplist.com. The phpList staff will be able to provide you assistance once you explain your case.

Best,

Mariana

3

Thanks. I did that. Marked my mail as support and got a mail with a link to this forum. Maybe it was an automatic respond before they answer themselves:slightly_smiling_face:
I´ll wait and see…