Remove one user from the blacklist

ℹ️ Support
1

A subscriber had accidentally unsubscribed and asked me to add him to the mailinglists again.
But since the user is blacklisted I cannot just import his email address.
I asked the user to subscribe himself.
But he asked me again to do this for him.

In the interface there does not seem to be a button to unblacklist someone it seems.
We’re on phpList 3.6.16.

How can I manually remove an email address from the system?

Removing the subscriber from these tables seems to work:
phplist_user_blacklist_data
phplist_user_user
phplist_user_blacklist
But I do not feel comfortable about this.

In the Reconcile subscribers menu I see an option:
Delete all blacklisted subscribers but that seems a little too much.

Kind regards,
Peter

1 Like
2

@Peter-sdl You need to add or change this setting in the config.php file

define('UNBLACKLIST_IN_PROFILE', true);

That will add a button on the subscriber details page to unblacklist.

1 Like
3

Works like a charm, thx!