Queue is not processed, no errors

ℹ️ Support
1

Hello everyone,
I have recently had a problem with processing the queue. When I send a message to several recipients, the queue is not processed. The test message to one recipient works without any problems.

I have define(‘VERBOSE’, true); and error_reporting(1) activated. Unfortunately, no errors are displayed because the queue does not come to an end. It runs and runs and runs, I have to cancel manually.

How can I find and fix the problem?

Thanks in advance!
Greetings Andi

processing queued campaigns

2

In order to process the queue, you either need to manually choose the button to send the queue or create a CRON job that automatically runs and processes the queue. If you have a large number of recipients, the CRON job works the best. However, it requires root/OS access to your server or the ability to create CRON jobs. See the documentation for how to word the job and set the timing.

Hope that helps, Doug

3

Do you mean that nobody gets anything? Or that everyone gets the message but the processing doesn’t stop?

You said that the queue just runs and runs and you have to cancel manually. If you mean that the messages are sent but the processing doesn’t end, then this could relate to a problem I had. But if you mean that nobody receives the campaign, it’s a different issue.

I don’t have a solution either way - because my problem simply stopped without any apparent reason. Things started working fine. That was pretty maddening, considering I had that problem for years. If you are in exactly that same situation, I would be motivated to help find the cause! If it’s a different issue, though, I probably don’t have anything to add because I’m not savvy on everything that happens under the hood in phpList.

4

Hi Doug,
I have tried to use a cron job. It is beyond my IT skills. I am good at familiarizing myself with new topics, but here the effort exceeds the benefit. I only send 20-30 mails… I have a more practical solution. Thunderbird with Mail Merge plugin. It works better for my application.
Thanks for your feedback!
Bye Andi

5

No one is getting a message. No mails are being sent. I have now decided on a different solution. See my reply to Doug. I thank you for the feedback and say goodbye to phplist.

Bye Andi