Problems with UpdaterPlugin

Hi everyone,

I’m experiencing an issue with the UpdaterPlugin in phpList 3.6.16.

It started happening today; everything was working correctly yesterday. When the plugin is enabled, the admin login request times out with a 504 error. Disabling the UpdaterPlugin immediately restores normal login.

The issue occurs with both PHP 8.2 and PHP 8.4 on Plesk/Ubuntu.

Has anyone experienced the same problem today? Could the plugin be timing out while checking for updates?

Thanks.

@miguelss The URL that the plugin fetches to look for a new version is not responding

https://download.phplist.org/version.json

I had forgotten that phplist automatically looks for updates when logging-in, so that will cause a long delay while the plugin tries to fetch that URL. That also explains a similar problem that I have been having this afternoon.

Renaming the plugin UpdaterPlugin.php to UpdaterPlugin.php.txt is the simplest way to disable it.

1 Like

Thanks for your confirmation @duncanc :ok_hand:

The url now works! So we can back to activate the UpdaterPlugin?

@miguelss Yes you can enable the plugin but I have not done so in case the same problem happens again. When there is a new release of phplist you will probably see that anyway, then you can enable the plugin just to update to the new release.

Ok. Thanks. I will follow your suggestion! :innocent: