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Phplist upgraded to v3.4.3 wont send campaigns

Hello everyone!

I just upgraded to v3.4.3 and phplist wont send campaigns.

Before upgrade everything was working fine.

When I click “Process the queue” it takes like 2 min and the this appears:

It says it is suspended:

What do you suggest I should check on?

Thanks in advance!

I just set up the cli script in order to try to send the campaign and I got this:

What do you think?

Thanks!

@titanve It appears that phplist cannot find the attachment for the campaign, therefore each attempt to send failed.

1 Like

Hello @duncanc

I deleted and reattached the pdf file and it worked!

Thank you very much!

Hello @duncanc

I think something else is happening, look:

I edited the campaign deleting and reattaching the pdf file and it started working again…

What do you think?

@titanve Where is the attachment directory? The default is ‘/tmp’, which means that there is a danger of an attachment file being deleted while it is still being used by phplist. You should create a directory specifically to hold attachments then add that to config.php

$attachment_repository = '/tmp';
2 Likes

@duncanc where do I check in order to see where is my ‘/tmp’ directory?

Thanks

No, ‘/tmp’ is the linux system directory. You need to create a specific directory for attachments, the directory needs to be writeable by the web server process so within the ‘lists’ directory might be suitable.

$attachment_repository = '/path/to/some/directory';
2 Likes

Hello @duncanc

I don’t have any

$attachment_repository = '/tmp';

defined on my config.php

So I will create the directory /temp as you suggested on my /lists directory.

I will let you know the results.

Thanks!

@duncanc

By the moment I’m using the /temp which is the root. It is working without troubles.

I’ll write back if something happens.

Thanks!

Hello @duncanc

After a while of processing this appeared:

I have my phplist site on Hostgator

What do you think?

Thanks!

Look at the Event Log page for any errors reported by phplist.

Hello @duncanc

As you suggested I created the tmp directory inside my site directory and it seems that the problem is gone!

Thank you very much for your help!

1 Like

Welcome back @titanve. Great that you managed to resolve the issue.