PHPList keeps logging out when any menu option clicked

I’ve seen a thread on this from 2017, but issues has been getting worse since latest release. I keep clearing the cache and cookies which temporarily fixes the issue. Seems to be worse in Chrome compared to Firefox. The only plugin I’m using is CKEditorPlugin.

Thanks in advance for any suggestions to correct this!

Jeff

@JeffG I think that if you are behind a proxy then there might be problems with the IP address changing. Look at this setting in config.php. Ensure that it is set to 0.

define('CHECK_SESSIONIP', 1);

Hi. I did not have that option in my config.php file. I just went ahead and added: define(‘CHECK_SESSIONIP’, 0);
I cleared the cache and removed the cookies and will see if this has an effect. Does seem to make sense based on the description:
// to increase security the session of a user is checked for the IP address
// this needs to be the same for every request. This may not work with
// network situations where you connect via multiple proxies, so you can
// switch off the checking by setting this to 0
define(‘CHECK_SESSIONIP’, 0);

@duncanc, that appears to have fixed the problem: define(‘CHECK_SESSIONIP’, 0);
Thanks for the help!