Message on process queue "Less than batch size were sent, so reloading imminently" while sending and fails to sent with Amazon SES Plugin

ℹ️ Support
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1

Hey there,
I am trying to send the emails from the campaign and I get in the process queue Less than batch size were sent, so reloading imminently while using Amazon SES Plugin. I configured my email with Amazon SES with correct permissions and SMTP credentials but still could not send the email.

Any help would be appreciated,

Thanks in advance!

2

@baldawayash15 see the plugin documentation for how to investigate errors https://resources.phplist.com/plugin/amazonses

3

Hi @duncanc,
I checked the link you provided. From there I downloaded the plugin and installed on my phplist 3.4.5 latest release. Configured as per AWS SES and given in the documentation.
But still facing the same issue.

4

I’m referring to the sections on errors. Have you investigated those?

5

Hey @duncanc,
getting this error in log in events
MailSender http code: 403, result: Sender SignatureDoesNotMatch The request signature we calculated does not match the signature you provided. with Less than batch size were sent, so reloading imminently. Is there something I am missing. I added given smtp credentials from ses to aws access key and secret and added endpoint prefixing with http://

6

The plugin uses the SES API not SMTP. You need specific credentials to use the API - access key id and secret access key.

If you only want to use SMTP then you don’t need the plugin. Just enter the SMTP server details and credentials in config.php as for any other SMTP server.

7

So what Permission do I need to create with SES API it should sendRawEmail inline policy or SESFullAccess?

8

I don’t remember the exact steps but full access sounds like it should work.