I am experiencing issues with click statistics in PHPlist. We are currently using the latest plugin version (2.4.2+20231212) along with the latest PHPlist version (3.6.15). The issues are affecting the following (even when I view statistics for a specific message):
View Opens, Campaign Click Statistics, URL Click Statistics …
The problem is that there is no pagination on these pages, so only the first 50 results are displayed. Additionally:
- The counter only summarizes the first 50 results.
- The CSV export only includes the first 50 results.
Could you please advise what the solution to this issue might be? Or is it possible that I am making a mistake in the setup? Thank you in advance for your help.
You are referring to the Campaign Statistics plugin, in which case you need to look at the plugin’s page under the menu Statistics > Advanced Statistics
The three pages that you listed are the core phplist which does restrict the number of campaigns to 50.
I appreciate your feedback, and I realize I may have mixed up the menu options. What I am trying to achieve is a detailed analysis of the URL click statistics, which I am attempting to do using the core phpList functionality.
The issue with the 50-item limit is that it distorts the results. For example, when I view a campaign statistic, I can see that there have been 700+ clicks. However, since the links contain hashes that generate unique links per user, it’s possible that these are actually 700 different links.
Due to the 50-item limit, the aggregated results become inaccurate. I would like to know if there is a way to bypass or increase this limit, or alternatively, if there is another method to obtain more accurate statistics.
Thank you in advance for your assistance!
