I don’t know what happened, but our site was previously working. Now, when we go to the admin login page, it’s white.
In fact, when we go to the main lists subscribe page, it’s also white.
Error logs are showing me nothing. I enabled VERBOSE error logging in the config and nothing. No displayed errors.
I followed all the troubleshooting steps on this link (Troubleshooting Techni... | phpList manual) and I cannot get past the white screen. Not sure what happened to cause it to not display anything.
Can anyone help me pinpoint what the error may be? I looked in the Apache logs and it’s a HTTP Response 200. So no errors that I can see. Just a white page.
Found the issue. It was related to a change made in the ViewBrowserPlugin.php! I wish that would have logged the error somewhere, but we were able to isolate that this was the changed file which caused the issue.
@Jeff_Mash Please can you explain the change that you had to make?
There’s nothing much to it. We were fiddling around with the ViewBrowser plugin because the link it was spitting out wasn’t redirecting properly on our webserver.
So we tried to mess with the private function viewUrl($messageid, $uid) in the plugin so that it spit out a working URL, and this caused all our issues.
When we reverted the ViewBrowserPlugin.php back to the original, then our page worked. We will just disable the plugin since it wasn’t really something that our recipients used.