Failed (will retry later)

ℹ️ Support
1

Hi Folks,

we’re pretty new to phplist and run actually a slightly outdated version (3.3.9) ok - we will update :slight_smile:
We have not attached a bounce postbox yet and seek some advise / best practice.

To test the bounce handling we created a list with an exsting and one not existing recipients.

Now phplist starts sending and is flooding our admin mailbox with this message:

[Tue 14 Sep 2021 12:29] [xx] Sending in batches of 10 emails
[Tue 14 Sep 2021 12:29] [xx] Processed 1 out of 1 subscribers
[Tue 14 Sep 2021 12:29] [xx] Script stage: 5
[Tue 14 Sep 2021 12:29] [xx] 1 failed (will retry later)

We stopped processing…

Two questions:

how / where do I define the setting “send_queue_processing_report”?
how long will phplist will try to send to this not existing recipient?

Thanx in advance

Max

2

Depends a bit on the cause of the failure, but it’s possible it will retry forever.

There’s been some plans to handle that, but that hasn’t been done yet.

3

oh sorry, - my bad… actually I wanted to figure out what happens, if an email gets rejected (like here)

Fehler beim Senden der E-Mail an noreply@xxx-mail.de SMTP Error: The following recipients failed: noreply@xxx-mail.de: : Recipient address rejected: User unknown in virtual mailbox table

and obviously this totally screw up my php list (what’s not what I’ve expected)

any idea what I’m missing - I would assume php list shall handle such a hard bounce out of the box…