Email not showing up in outlook

I am going nuts trying to figure this out! I created a template in Dreamweaver. It shows up fine when I email to my mac account,but when I try to view it in outlook it is blank except for a tiny strip of the background image at the top. I tried using an in-line tool to inline the css. Completely stripped the media queries AND the inline css and it still isn’t showing up in outlook. The code below is the stripped down version that I just tried and failed with, am I missing something totally obvious here?!?

<table width="100%" cellspacing="0" cellpadding="0" style="background-image: url(http://www.rrcaninesuites.com/images/Paw-Pattern.gif);">
<tbody>
    <tr>
        <td>
        <table width="700" align="center" cellpadding="0" cellspacing="0" style="background-color:#fff; margin-top: 20px">
            <!-- Main Wrapper Table with initial width set to 800px -->
            <tbody>
                <tr>
                    <td>
                    <table class="top" width="100%" align="center" cellpadding="0" cellspacing="0" style="padding: 3% 2% 2% 2%; ">
                        <!-- First header column with Logo -->
                        <tbody>
                            <tr>
                                <td style="font-size: 12px; color:#929292; text-align:center; "><img src="http://www.rrcaninesuites.com/images/RRlogo1013.png" alt="" width="180" height="97" /></td>
                            </tr>
                        </tbody>
                    </table>
                    </td>
                </tr>
                <tr>
                    <td>
                    <table cellpadding="0" cellspacing="0" align="center" width="96%" style="border-top: 8px solid #0887e3; padding-top: 2%">
                        <!-- Table for catalog -->
                        <tbody>
                            <tr>
                                <td>
                                <table class="responsive-table" width="62%" cellspacing="0" cellpadding="24" align="left">
                                    <tbody>
                                        <!-- Table container for each image and description in catalog -->
                                        <tr>
                                            <td align="left" style=" background-color:#E0EDFF; border-bottom: 12px solid #fff; "><img src="http://www.rrcaninesuites.com/images/Puppys.jpg" width="287" height="125" alt="" />
                                            <h1 style="font-size: 24px; color: #0887e3; margin: 0px;">OUR FIRST NEWLETTER</h1>
                                            <p style="font-size: 16px; font-style: normal; font-weight: normal; color: #777777;  line-height: 1.5em; margin: 0px; ">Welcome! In an effort to keep you, our great customers and friends up-to-date on the happenings here at Rebel Run we have decided to produce a newsletter. We will sporadically send out notifications,  announcements and reservation reminders to help keep you informed. Don't worry we wont be spammy or sell your email addresses, but if you are concerned or don't wish to receive any further communication the bottom of the newletter has directions on how to unsubscribe.</p>
                                            </td>
                                        </tr>
                                        <tr>
                                            <td align="left" style="background-color:#E0EDFF ; border-bottom: 12px solid #fff;">
                                            <h1 style="font-size: 24px; color: #0887e3;margin: 0px;">NEW STAFF MEMBER</h1>
                                            <p style="font-size: 16px; font-style: normal; font-weight: normal; color: #777777;  line-height: 1.5em; margin: 0px;"><span style="font-style:italic">We are very excited to introduce you to the newest member of our pack</span> <br />
                                            <br />
                                            <span style="color: #F60076; ">SOGAND SCHMEISSER</span><br />
                                            Sogand comes to us with a background in dog training. She has been a certified trainer for over a year now and really knows her stuff! Her sweet confidence and expertise on dog behavior makes her a perfect addition to our kennel staff.</p>
                                            </td>
                                        </tr>
                                        <tr>
                                            <td align="left" style="  background-color:#E0EDFF; border-bottom: 12px solid #fff">
                                            <h1 style="font-size: 24px; color: #0887e3; margin: 0px;">PRICE INCREASE</h1>
                                            <p style="font-size: 16px; font-style: normal; font-weight: normal; color: #777777;  line-height: 1.5em; margin: 0px;">In the past year we have had a dramatic increase in costs to run our business; i.e. Mandatory water reduction, mandatory paid sick leave for part-time employees, increase in worker&rsquo;s comp, increase in medical insurance, etc. We have chatted with many of you and received GREAT feedback about a price increase to help offset these costs. So beginning June 16 there will be a slight increase to boarding rates as follows: <br />
                                            <span style="color: #43876E">                                               <br />
                                            One Dog per Family $35                                <br />
                                            2 dogs per family in same run: $28/ea ($56 nite)                              <br />
                                            3 dogs per family in same run: $26/ea ($78 nite)<br />
                                            </span>                                                            <br />
                                            Daycare costs will remain the same.<br />
                                            <br />
                                            As always Rates Include Food, Bedding, Medication Administration, Play Times, Snacks &amp; Snuggles.<br />
                                            <br />
                                            Your understanding is very much appreciated!</p>
                                            </td>
                                        </tr>
                                        <tr>
                                            <td align="left" style="  background-color:#E0EDFF; border-bottom: 12px solid #fff">
                                            <h1 style="font-size: 36px; color: #EA0000; margin: 0px;">URGENT</h1>
                                            <h1 style="font-size: 20px; color: #0887e3; margin: 0px;">NEW VACCINE REQUIREMENTS</h1>
                                            <p style="font-size: 16px; font-style: normal; font-weight: normal; color: #777777;  line-height: 1.5em; margin: 0px;">Veterinarians have seen a large outbreak of Giardia recently. Although not extremely serious in healthy dogs, dealing with the symptoms can be uncomfortable for your dog, and quite icky for you. It is an incredibly contagious disease. Your dog can pick it up from walking on grass, standing water and from other infected dogs. Dogs can also be carriers of Giardia and never show symptoms. Because of this situation, in an effort to keep all our fur-kids healthy, we are requiring proof of fecal examines from your vet. Thanks for your understanding on this!</p>
                                            </td>
                                        </tr>
                                        <tr>
                                            <td align="left" style="  background-color:#E0EDFF; "><img src="http://www.rrcaninesuites.com/images/USA-2.gif" width="100" height="63" align="left" style="margin-right: 6px" alt="" />
                                            <h1 style="font-size: 24px; color: #0887e3; margin: 10px;">FOURTH of JULY RESERVATIONS</h1>
                                            <p style="font-size: 16px; font-style: normal; font-weight: normal; color: #777777;  line-height: 1.5em; margin: 0px; ">Independence Day is just around the corner and Reservations are filling up fast. Please click the button below or call us at 715.751.5068 to make your reservations today.</p>
                                            <a href="http://rrcaninesuites.com/Reservation_request.html" style="text-decoration:none; color: #fff">
                                            <p style="background-color: #0A6EB7; text-align: center; padding: 12px; border-radius: 4px; -moz-border-radius: 4px; margin-top: 10px ">RESERVATION REQUEST</p>
                                            </a></td>
                                        </tr>
                                    </tbody>
                                </table>
                                <table class="responsive-table" width="2%" cellspacing="0" cellpadding="0" align="left">
                                    <tbody>
                                        <tr>
                                            <!-- HTML Spacer row -->
                                            <td style="font-size: 0; line-height: 0;" height="20">&nbsp;</td>
                                        </tr>
                                    </tbody>
                                </table>
                                <table class="responsive-table" width="36%" cellspacing="0" cellpadding="20" align="left">
                                    <!-- Table container for each image and description in catalog -->
                                    <tbody>
                                        <tr>
                                            <td align="center" style="background-color: #D2ECD6;"><a href="http://rrcaninesuites.com/Reservation_request.html" style="text-decoration:none; color: #fff">
                                            <p style="background-color: #0A6EB7; text-align: center; padding: 12px;   border-radius: 4px; -moz-border-radius: 4px; margin-top: 0px ">RESERVATION REQUEST</p>
                                            </a><a href="mailto:office@rrcaninesuites.com" style="text-decoration:none; color: #fff">
                                            <p style="background-color: #0A6EB7; text-align: center; padding: 12px;   border-radius: 4px;-moz-border-radius: 4px; ">EMAIL</p>
                                            </a>
                                            <h1 align="center" style="font-size: 24px; color:#44876E ; margin: 0px; ">714.751.5068</h1>
                                            <p align="center" style="font-size: 14px; color: #44876E; margin: 0px;">20312 Riverside Drive<br />
                                            Newport Beach, CA 92660</p>
                                            <a href="http://www.rrcaninesuites.com" title="Rebel Run" target="_blank" style="text-decoration:none; color: #44876E">www.RRCanineSuites.com</a></td>
                                        </tr>
                                        <tr>
                                            <td align="center" style="background-color:#D2ECD6; border-top: 12px solid #fff  "><img src="http://www.rrcaninesuites.com/images/Balloons_Clipart.png" alt="" width="120" height="108" />
                                            <p style="color: #FF00EA; font-size: 16px; line-height:130%"><span style="color: #A500C4; font-size: 20px; text-align: center; margin: 0px;">JUNE BIRTHDAYS</span><br />
                                            Chloe Beckett<br />
                                            Rupert Bents<br />
                                            Madigan Bright<br />
                                            Che Chaille<br />
                                            Jake Daane<br />
                                            Saia HoChen<br />
                                            Coco Jones<br />
                                            Bailey Kinsley<br />
                                            Sunny Lovett<br />
                                            Talulah Marcotte<br />
                                            Riley Millonzi<br />
                                            Daisy Morley<br />
                                            Millie Notrica<br />
                                            Cooper Ong<br />
                                            Tilly Rayhar<br />
                                            Maddie Roberts<br />
                                            Tucker Russell-McMahan<br />
                                            Jovie Seward<br />
                                            Bella Simondi<br />
                                            Sofie Smemoe<br />
                                            Homeboy Tartaglia<br />
                                            Wrigley Timmons<br />
                                            Missy Zietz<br />
                                            <br />
                                            <span style="color: #A500C4">HAPPY BIRTHDAY TO ALL OF OUR FOUR LEGGED FRIENDS!!</span></p>
                                            </td>
                                        </tr>
                                        <tr>
                                            <td align="center" style="background-color:#D2ECD6; border-top: 12px solid #fff  ">
                                            <h1 style="font-size: 24px; color: #0887e3; margin: 0px;">COOL CANINE APP</h1>
                                            <p style="font-size: 16px; font-style: normal; font-weight: normal; color: #777777;  line-height: 1.5em; margin: 0px; font-style:italic">It seems like more and more of us are struggling with itchy dogs. This is a cool little app to help us with this ongoing challenge.</p>
                                            <br />
                                            <a href="http://www.itchology.com"><img src="http://www.rrcaninesuites.com/images/itchology_logo.png" width="149" height="47" alt="" /></a>
                                            <p style="font-size: 16px; font-style: normal; font-weight: normal; color: #777777;  line-height: 1.5em; margin: 0px;">Itching is the number one reason dogs are taken to the vet. The <a href="http://www.itchology.com">Itchology</a> app was created by veterinary dermatologists so people can easily collect valuable information about their dog&rsquo;s itch level, treatment, local weather and more.</p>
                                            <img src="http://www.rrcaninesuites.com/images/itchologyhome_screen.gif" width="120" height="213" alt="" /></td>
                                        </tr>
                                    </tbody>
                                </table>
                                </td>
                            </tr>
                        </tbody>
                    </table>
                    </td>
                </tr>
                <tr>
                    <!-- HTML Spacer row -->
                    <td style="font-size: 0; line-height: 0;" height="20">&nbsp;</td>
                </tr>
            </tbody>
        </table>
        </td>
    </tr>
</tbody>

thanks for any help you can give me!

  • Kathi

Here is some basic help here: https://phplist.org/manual/ch022_creating-a-template.xhtml - I am not a designer, but that might help you. If not, let me know.

Hi Anna, thanks for the reply.

I forgot to mention that when I mail this from Horde it shows up fine in outlook. It’s only when I email it from phplist. And it shows up ok on a mac, just not outlook.

Got it working! Thank you Anna!!

I had to disable the editor, it was wreaking havoc with my code. Since I am building the template in Dreamweaver it is easier for me to just paste the code in as plain text.

Thank you all again for your help! I am so excited to have found this software :smile:

Kathi

1 Like

No problem, well done :smile: