Campaign does not starts processing queue

Tags: #<Tag:0x00007ff5dcd17390>

After Creating campaign and placing it in queue for processing. phplist does not starts processing queue. the status shows - submitted

P.S I have set cron to process queue every 5 mins.

cron tabs -
*/5 * * * * phplistprocess > /dev/null 2>&1
0 3 * * * phplistbounces > /dev/null 2>&1

my phplistprocess is executable file that contains
/opt/bitnami/php/bin/php /opt/bitnami/apps/phplist/htdocs/admin/index.php -pprocessqueue -c/opt/bitnami/apps/phplist/htdocs/config/config.php

likewise phplistbounces

so, if i go to command line and type phplistprocess, queue processing starts immediately and runs as per throttle limit.

my config.php

<?php /* * ============================================================================================================== * * * The minimum requirements to get phpList working are in this file. * If you are interested in tweaking more options, check out the config_extended.php file * or visit * * ** NOTE: To use options from config_extended.php, you need to copy them to this file ** * ============================================================================================================== */ // what is your Mysql database server hostname $database_host = "localhost"; // what is the name of the database we are using $database_name = "bitnami_phplist"; // what user has access to this database $database_user = "bn_phplist"; // and what is the password to login to control the database $database_password = 'db_pass'; // if you have an SMTP server, set it here. Otherwise it will use the normal php mail() function //# if your SMTP server is called "" you enter this below like this: //# //# define("PHPMAILERHOST",''); define('PLUGIN_ROOTDIR','plugins'); define('MAILQUEUE_BATCH_SIZE',0); define('MAILQUEUE_BATCH_PERIOD',3600); define('MAILQUEUE_THROTTLE',5); define('MANUALLY_PROCESS_BOUNCES',0); define('MANUALLY_PROCESS_QUEUE',0); define('CLICKTRACK', 1); define('ALLOW_ATTACHMENTS',1); // if TEST is set to 1 (not 0) it will not actually send ANY messages, but display what it would have sent // this is here, to make sure you edited the config file and mails are not sent "accidentally" // on unmanaged systems define ('TEST', 0); /* ============================================================================================================== * * Settings for handling bounces * * This section is OPTIONAL, and not necessary to send out mailings, but it is highly recommended to correctly * set up bounce processing. Without processing of bounces your system will end up sending large amounts of * unnecessary messages, which overloads your own server, the receiving servers and internet traffic as a whole * ============================================================================================================== */ // Message envelope. // This is the address that most bounces will be delivered to // Your should make this an address that no PERSON reads // but a mailbox that phpList can empty every so often, to process the bounces // $message_envelope = 'listbounces@yourdomain'; // Handling bounces. Check README.bounces for more info // This can be 'pop' or 'mbox' $bounce_protocol = 'pop'; // set this to 0, if you set up a cron to download bounces regularly by using the // commandline option. If this is 0, users cannot run the page from the web // frontend. Read README.commandline to find out how to set it up on the // commandline define('MANUALLY_PROCESS_BOUNCES', 1); // when the protocol is pop, specify these three $bounce_mailbox_host = 'localhost'; $bounce_mailbox_user = 'popuser'; $bounce_mailbox_password = 'password'; // the "port" is the remote port of the connection to retrieve the emails // the default should be fine but if it doesn't work, you can try the second // one. To do that, add a # before the first line and take off the one before the // second line $bounce_mailbox_port = '110/pop3/notls'; //$bounce_mailbox_port = "110/pop3"; // it's getting more common to have secure connections, in which case you probably want to use //$bounce_mailbox_port = "995/pop3/ssl/novalidate-cert"; // when the protocol is mbox specify this one // it needs to be a local file in mbox format, accessible to your webserver user $bounce_mailbox = '/var/mail/listbounces'; // set this to 0 if you want to keep your messages in the mailbox. this is potentially // a problem, because bounces will be counted multiple times, so only do this if you are // testing things. $bounce_mailbox_purge = 1; // set this to 0 if you want to keep unprocessed messages in the mailbox. Unprocessed // messages are messages that could not be matched with a user in the system // messages are still downloaded into phpList, so it is safe to delete them from // the mailbox and view them in phpList $bounce_mailbox_purge_unprocessed = 1; // how many bounces in a row need to have occurred for a user to be marked unconfirmed $bounce_unsubscribe_threshold = 5; // choose the hash method for password // check the extended config for more info // in most cases, it is fine to leave this as it is define('HASH_ALGO', 'sha256'); define('CHECK_REFERRER',false); define('PHPMAILER',1); define("PHPMAILERHOST",''); $phpmailer_smtpuser = 'my_user'; $phpmailer_smtppassword = 'my_password'; define('PHPMAILERPORT',587); define("PHPMAILER_SECURE",'tls'); define('SMTP_TIMEOUT',45); define('VERBOSE', true); $pageroot ='';

@saleboatin Possibly the cron command might need the full path to the phplistprocess file.

yes. worked now. thank you very much.

one more issue, campaign status remains at - “processing” or “inprocess
ETA: Sun 8 Dec 13:36 processing 24 msgs/hr”, even after the mails are sent and delivered.