Bounce rule ignored?

Dear,

I’m triyng to add a new bounce rule but this on does same to be apply?

I delete all my bounce rule ands create new one:

Regular expression ==> "unsubscribe list"
Action ==> User one blacklist + delete rejected message

Then I launch bounce treatment and I got the following message:

1 messages rejetés qu'il faut récupérer de la boîte de courrier (mailbox)
1 messages rejetés qu'il faut récupérer dans la boîte de courrier
Merci de ne pas interrompre ce processus
Fermeture de la boîte aux lettres et purge des messages
Traitement des messages rejetés en fonction des règles en vigueur pour les messages rejetés
0 messages rejetés traités par le traitement avancé
0 messages rejetés ne correspondant pas aux règles de traitement avancé
Identification de messages rejetés consécutifs
1 abonnés traités au total 

And When I check the result the user haven’t been pass to the blacklist and rejected message still here

Furthermore if you chech the result message I got:

0 posts rejected treated with advanced processing
0 rejected messages do not fit the advanced

How this could happen?

So how could we get at the same time 0 post threated and 0 post do not fit?

When I go to System > Manage Bounces > Check Current Bounce Rules.
I Got

0 rejected messages do not fit the advanced
1 rejected messages fit the advanced

And If I launch again bounce treatment the user haven’t been pass to the blacklist and rejected message still here

To tried to understand i have made some cleanup

  • 1 bounce rule
  • 1 message

if I check bounce I got

–> I message fit

Then I process


–> 0 message fit and 0 message do not fit,
but he thread 5 user from 0 message ?

I check bounce to see if message still here (as rule is blacklistuseranddeletebounce)


–> but bounce still her

I check bounce rule to check bounce rule to check if the rule have been user (bncs)


Configuration


Phplist 3.3.1-RC1
PHP 7
define(‘MANUALLY_PROCESS_BOUNCES’, 1);
$bounce_mailbox_purge = 1;
$bounce_mailbox_purge_unprocessed = 1;
$bounce_unsubscribe_threshold = 5;
define(‘USE_ADVANCED_BOUNCEHANDLING’, 1);

@amsa phplist cannot tell which campaign the bounce applies to, “inconnu”, so it is ignored by process bounces. But the page to test bounce rules does not ignore that bounce, which is a bit inconsistent.

Thanks @duncanc :slight_smile:
So if i understand you as phplist cannot tell which campaign the bounce applies to.
There is no way than process manually?

I found this process surprising, we prefer miss one hard bounce/blaklist for statistic purpose?.

on last question: If I open bounce in order to threat it manually,
we cannot directly blacklist user?