Automatic unsubscribes by using phpList

ℹ️ Support
1

Hey,
i have a real problem using phpList.
The sent mail seems to be intercepted and automatically “processed”. There are 4 clicks per link in the click statistics. Unfortunately, the unsubscribe link is always included.
The clicks are from different servers in the USA. Here are a few IP addresses …
34.221.90.254
34219184161
34.217.89.89
52.39.183.101
52.41.60.67
54.202.87.48
54189187188
35.161.28.86
18.236.174.82
52.32.223.140

Does anyone have any idea what may have happened? I suspect it’s a hacker attack. What can I do?

Best regards

2

@Olelolle See this earlier topic for some solutions Users reporting unauthorized unsubscribes

1 Like
3

Can someone provide a sample robots.txt and where to put it?

Thanks.

4

Thanks for the hint.
My robots.txt file looks like this, but it does not do anything yet:

User-agent: *
Disallow: / lists /

And within lists:

User-agent: *
Disallow: /

5

You could create a PR with a stock robots.txt file to be included in phpList releases, to be moved into place by admins during installation.

6

@Olelolle robots.txt can be in only the web root directory, not any subdirectories see https://www.robotstxt.org/robotstxt.html

7

Ii have now 2 fills. One in the root and one in the lists directory. Nothing changed. Same problem.

8

@Olelolle to try to stop unsubscribes you also need to change single-click unsubscribes with this setting

define('UNSUBSCRIBE_JUMPOFF', false);

1 Like
9

Thats ok. Thanks. But why someone from Amazon.com read my mails?

10

Amazon probably has automatic filtering services for mail content. Just a guess.