mlanc
August 28, 2026, 4:42pm
1
Today I manually updated to version 3.7.0.
I saved the config.php file, then uploaded the entire contents of the LISTS folder via FTP.
Then I put the config.php file back online.
The .htaccess file in the root folder was not modified.
When I try to access the login page, I get a 500 server error.
Any ideas?
Thanks
Gerard
August 29, 2026, 5:45pm
2
Your error log will be able to tell you more than strangers on the internet.
If properly setup your server should generate an error message in your error logs when a 500 SERVER ERROR is generated.
mlanc
August 29, 2026, 7:23pm
3
The server’s hosting service log does not provide any additional information.
It only shows the message text: SERVER ERROR 500
Gerard
August 30, 2026, 8:52am
4
And of course you’ve turned logging on in the config file?
Right?
mlanc
August 30, 2026, 11:07am
5
PHPLIST is installed on a Linux hosting service.
We do not have access to the server, but we do have a PLESK control panel.
From this control panel, we can access the web service log file, but we cannot change the log verbosity settings.
@mlanc Try enabling error reporting in phplist. In file admin/init.php change
error_reporting(0);
to
error_reporting(-1);
1 Like
mlanc
October 31, 2026, 9:03am
7
I had the chance to repeat the update process to version 3.7.0 more carefully, and the problem didn’t occur again.
Apparently, I had made a mistake during my previous attempt.
Everything is fine now.
Thank you for your support.