so my problem is, that when ever I try to open an E-Mail in the Browser, with either the [VIEWBROWSER] or [VIEWBROWSERURL] placeholders in the mail Chrome and Firefox give me a 404 Error. When I remove the %20 from the Link, everything works fine.
No I don’t use click tracking. And the links in the E-Mails are showed like you’ve described. The “%20” Error is probably generated when the webbrowser is loading the page, or looking up the ULR on my server. Please excuse for my really small knowledge about all this.
@fefefe You are using click tracking. Please can you disable that to see whether the links are then correct. In your config.php file look for this line then change 1 to 0. Then send a test message to yourself
Do you remember whether you used the VIEWBROWSERURL or the VIEWBROWSER placeholder first?
Please use the VIEWBROWSER placeholder in a new campaign and then send a test message. You can leave click tracking enabled for that.
So I went through my config.php, the line you’re looking for isn’t there, so I’ve added it and set the value to 0.
If I remeber correctly, I was using the VIEWBROWSER placeholder first, then switched to the VIEWBROWSERURL and now back to the first one.
And guess what, it works now!
THANK YOU SO VERY MUCH!!!
keep this good support up