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View Bounce per list not working


#1

View bounce list not showing bounce emails in it.What all configurations to be done inorder to dispaly bounce emails under this menu.


#2

Perhaps the addresses are being removed by your mail server.


#3

what should i do to resolve this issue


#4

First try reading the bounce messages to see if they have had data removed or redacted.


#5

Sorry…i didnt get you


#6

Bounce messages are stored in phpList. You can read a few and see if the data looks correct, or whether it looks like addresses etc have been automatically removed by the SMTP server, or some other system such as anti virus software.


#7

Its showing as below

Header
Return-Path: <>
X-Original-To: bounces@taxsfund.com
Delivered-To: bounces@taxsfund.com
Received: by promotion.taxsfund.com (Postfix)
id 57CE021B9E; Sat, 20 Oct 2018 07:06:39 +0000 (UTC)
Date: Sat, 20 Oct 2018 07:06:39 +0000 (UTC)
From: MAILER-DAEMON@taxsfund.com (Mail Delivery System)
Subject: Undelivered Mail Returned to Sender
To: bounces@taxsfund.com
Auto-Submitted: auto-replied
MIME-Version: 1.0
Content-Type: multipart/report; report-type=delivery-status;
boundary=“E364221B9A.1540019199/promotion.taxsfund.com”
Message-Id: <20181020070639.57CE021B9E@promotion.taxsfund.com>

Body

This is a MIME-encapsulated message.

–E364221B9A.1540019199/promotion.taxsfund.com
Content-Description: Notification
Content-Type: text/plain; charset=us-ascii

This is the mail system at host promotion.taxsfund.com.

I’m sorry to have to inform you that your message could not
be delivered to one or more recipients. It’s attached below.

For further assistance, please send mail to postmaster.

If you do so, please include this problem report. You can
delete your own text from the attached returned message.

The mail system

<azizrahman07@yahoo.com>: host mta6.am0.yahoodns.net[74.6.137.65] said: 554
delivery error: dd Requested mail action aborted -
mta4465.mail.bf1.yahoo.com (in reply to end of DATA command)

–E364221B9A.1540019199/promotion.taxsfund.com
Content-Description: Delivery report
Content-Type: message/delivery-status

Reporting-MTA: dns; promotion.taxsfund.com
X-Postfix-Queue-ID: E364221B9A
X-Postfix-Sender: rfc822; bounces@taxsfund.com
Arrival-Date: Sat, 20 Oct 2018 07:06:35 +0000 (UTC)

Final-Recipient: rfc822; azizrahman07@yahoo.com
Action: failed
Status: 5.0.0
Remote-MTA: dns; mta6.am0.yahoodns.net
Diagnostic-Code: smtp; 554 delivery error: dd Requested mail action aborted -
mta4465.mail.bf1.yahoo.com

–E364221B9A.1540019199/promotion.taxsfund.com
Content-Description: Undelivered Message
Content-Type: message/rfc822

Return-Path: <bounces@taxsfund.com>
Received: by promotion.taxsfund.com (Postfix, from userid 0)
id E364221B9A; Sat, 20 Oct 2018 07:06:35 +0000 (UTC)
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/simple; d=taxsfund.com; s=mail;
t=1540019195; bh=UbnG3/r+49ncNizteDtc/mQrSD9fhf+D9BDao8HkAVk=;
h=To:Subject:Date:From:List-Help:List-Unsubscribe:List-Subscribe:
List-Owner:From;
b=auaFh5fWPgWWSs76q3m0ZgNMMrga+q+mhL/NEsedeYF8/CJOqHFx9ESr3NXq90Zp9
WZat6GYJseHO71e8/waYQbtfeNrmQ/YIvGhCNpHiLL6ek7FnjCZlqQ0YizaFGhzsnf
TCRog5ky3VPRETwr/8I90LoYuZkrxcRvIUpfdvac=
To: azizrahman07@yahoo.com
Subject: Pension to become compulsory for new RRB employees
X-PHP-Originating-Script: 0:class.phpmailer.php
Date: Sat, 20 Oct 2018 12:36:35 +0530
From: Pension <newsletter@taxsfund.com>
Message-ID: <b3bc5f3d780ea0a206885657be37608a@promotion.taxsfund.com>
X-Mailer: PHPMailer 5.2.22 (https://github.com/PHPMailer/PHPMailer)
X-phpList-version: 3.3.4
X-MessageID: 24
X-ListMember: azizrahman07@yahoo.com
Precedence: bulk
Bounces-To: bounces@taxsfund.com
List-Help: <http://promotion.taxsfund.com/lists/?p=preferences&uid=360e4d2b2212aaa47b563ec83c93f318 >
List-Unsubscribe: <http://promotion.taxsfund.com/lists/?p=unsubscribe&uid=360e4d2b2212aaa47b563ec83c93f318&jo=1>
List-Subscribe: <http://promotion.taxsfund.com/lists/?p=subscribe>
List-Owner: <mailto:newsletter@taxsfund.com>
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary=“b1_b3bc5f3d780ea0a206885657be37608a”

This is a multi-part message in MIME format.

–b1_b3bc5f3d780ea0a206885657be37608a
Content-Type: text/plain; charset=UTF-8
Content-Transfer-Encoding: quoted-printable

KOLKATA: The government is all set to make National Pension Scheme
compulsory for new regional rural bank employees.=20

The defined contribution pension scheme will come into place for employees
joining after March 31 this year, two people familiar with the development
said.=20

The Department of Financial Services (DFS) has finalised it Monday at a
meeting with senior officials of National Bank for Agriculture & Rural
Development and nationalised banks, which own 50% in RRBs.=20

Read more at:
<http://promotion.taxsfund.com/lists/lt.php?tid=3DdYi2iEKP6E+SJfEjA9eQtuFPp=
qIqv/A/gYkALxZ+HII0wcOyU5PsAYJ3bSqsid4x>

This message was sent to azizrahman07@yahoo.com=09 by=0Anewsletter@taxsfun=
d.com

You can opt-out completely=0A<http://promotion.taxsfund.com/lists/lt.php?t=
id=3DEnN03NLXJU6fQPisce6H/eFPpqIqvwA/gYkALxZ+HII0wcOyU5NcAYJ3bSqsid4x>
from all future mailings.

=20

– powered by phpList, www.phplist.com

–b1_b3bc5f3d780ea0a206885657be37608a
Content-Type: text/html; charset=UTF-8
Content-Transfer-Encoding: quoted-printable

<html><head>=0A <meta content=3D"text/html;charset=3DUTF-8" http-equ=
iv=3D"Content-Type">=0A <meta content=3D"width=3Ddevice-width"/>=0A =
<title></title></head><body><p>KOLKATA: The government is all set to=
make National Pension Scheme compulsory for new regional rural bank employ=
ees.&nbsp;<br />
<br />
The defined contribution pension scheme will come into place for employees =
joining after March 31 this year, two people familiar with the development =
said.&nbsp;<br />
<br />
The Department of Financial Services (DFS) has finalised it Monday at a mee=
ting with senior officials of National Bank for Agriculture &amp; Rural Dev=
elopment and nationalised banks, which own 50% in RRBs.&nbsp;</p>

<p><a href=3D"http://promotion.taxsfund.com/lists/lt.php?tid=3DKkwCA1taUw8N=
XU8ABV4DTlYPVl4dXAYGDE9RB1cKUlYGBwwGAVRNXARRBFUBB1dOUFYAXh1RBAdfTw8HXQBPVVI=
CUwdVVVQIVl1QSARSBlIBBAAKHVAHDQpPA1VVCE9dUAcCG1UGA1hUBloNUwNWUg" >Read more=
at:</a></p>
<br />–

<div class=3D"footer" style=3D"text-align:left; font-size: 75%;">
<p>This message was sent to azizrahman07@yahoo.com=09 by newsletter@t=
axsfund.com</p>
You can <a href=3D"http://promotion.taxsfund.com/lists/lt.php?tid=3DKkwEB=
FRRBg1RBk9QBQJSTlYCVl0dXFIACU9RDgRaVVQHVQ0BBQZNXARRBFUBB1dOUFYAXh1RBAdfTw8H=
XQBPVVICUwdVVVQIVl1QSARSBlIBBAAKHVAHDQpPA1VVCE9dUAcCG1UGA1hUBloNUwNWUg" >op=
t-out completely</a> from all future mailings.</p>
</div>

=0A<img src=3D"http://promotion.taxsfund.com/lists/ut.php?u=3D360e4d2b221=
2aaa47b563ec83c93f318&amp;m=3D24" width=3D"1" height=3D"1" border=3D"0" alt=
=3D"" /></body></html>

–b1_b3bc5f3d780ea0a206885657be37608a–

–E364221B9A.1540019199/promotion.taxsfund.com–


#8

hello
Can any one help me to resolve this issue


#9

hello
Can any one plz help me out


#10

@duncanc & @samtuke,

i realize that this is a slightly older thread, but i’m also not seeing a resolution to it.

one of my clients said that their phplist install seems to have randomly stopped sending. upon looking into the system/log of events, i see this line:
Database error: Incorrect string value: '\xA0\x0D\x0AX-N...' for column 'header' at row 1

Upon digging into our database to figure out what was happening, I found that (what I believe at least) junk mail being sent to our sending address potentially created this issue, in the bounce table.

I dug out the offending message and found that their charset, which happens to match the charset in this thread, is:
Content-Type: text/plain; charset="us-ascii" Content-Transfer-Encoding: quoted-printable

I’m really not sure how or why, but I believe that the bounce scan picked up this message and hit a dead stop upon reaching: Incorrect string value: ‘\xA0\x0D\x0AX-N…’ for column ‘header’ at row 1

just like @tech , i am unable to figure out the way to remove this issue in a normal method. i had to go into the DB and delete the offending rows.

after finding the problem email in the inbox, these errors popped up when I searched in phpmyadmin:
20

i’m really not sure about a lot of these things, as my knowledge is somewhat limited… but that’s what everything seems to point to.

thoughts?


#11

@splaquet The first error, for the header field, seems to show a non-breaking space character, hex A0, within the header field.

That doesn’t look correct because the header should contain only ascii data. It is not clear whether that error occurred when phplist was trying to insert into the bounce table, which I would expect to be the case, or whether the insert was successful.

The screenshot showing phpmyadmin results is also not clear as which field is being referred to. The content of those warning messages looks like the body of the bounce email, not the header, and the body field is a blob field, so there are no assumptions about what it can contain.