UnBlacklist an email?

I was doing some testing and clicked on the unsubscribe in the email and now my email is blacklisted. Can I get it whitelisted? I understand why the blacklist works, but this is my personal email and it is hard to test when it is blacklisted.

Thanks for the suggestions.

if you search for your email address, then look at the history, and subscription history, you can press on the button to ‘remove from blacklist’…


@danwaterloo @t1guys I have studied this before and the only way that you can get it whitelisted back is you need to access your phpMyadmin, from there you go to php_user_blacklist_data, & delete all the blacklisted email. Make sure you have copy of the blacklisted email so that you can re-subscribe them manually, this time they will be in you whitelist.<img src=


Thanks for the update! It’s nice to have solutions posted…

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Is it really the only way to unblacklist a subscriber, to change it in php myadmin?!
Isn’t it a bit complicated?

@public The earlier response explains how to unblacklist

If you add this line to your config file then the button will be on the Details tab


Thank you for this, Duncan.

I was pulling my hair out trying to use the ‘remove from blacklist’ button in the Subscription tab. It worked previously however broke in 3.2.0 and upgrading to 3.2.3 did not fix it (not sure if this is something peculiar to my setup?).

The unblacklist constant works perfectly and saves clicks (history > subscription), thanks again!

Sorry, newbie here.

Looked under Config on the menu in PHPList and couldn’t find a Config area to drop this magical line into!

Can you give me a clue where to look?

Understand I will probably smack myself in the head afterwards…but can’t figure it out.

Thanks for any intervention.

Sorry, this is the newbie again. I am answering my own question, but hopefully helping future newbies.

I went into CPanel, PhpList section. There are two main tabs shown - Overview, Files and Tables.

If you go into the Files and Tables Tab, you will see
"These files and directories are associated with this installed application and will be included in backups."
RIGHT beside the above quoted phrase, you will see a highlighted line showing the DIRECTORY. Click on this.
You will now be in File Manager - Settings.
Under that header, you will see a list of specific files and folders…one of which is config.
Click on that config folder and you will see a file named config.php.
I just inserted DanWaterloo’s line at end of that file.

Hope this helps someone.

You could ALSO use FTP (maybe Filezilla?) to put yourself in the file directory on your server that is shown in your highlighted line. You’ll see the config folder and under that the config.php file.

Obvious NOW…but before? Not so.

Thanks, DanWaterloo!