Dear support team,
I have an ACTIVE campaign and when trying to send it I’m getting the message “Error sending message 62 to (each email in the list chosen)”
The server time is one hour ahead of or time (we are in Uruguay, -03:00 UTC
Can that be the problem?
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Many thanks for any help you can provide!
I don’t think the timing would be an issue, but you should probably install the timezone plugin and set your timezone properly.
It looks like the same contacts were tried twice. One thing that might be worth looking at is to look up the subscribers, and see what their email address is. It should just be the email address, and should not contain any parenthesis.
But also you should upgrade. The latest version has important security fixes.