Statistics don't work

ℹ️ Support
#1

Hi, I have already installed a new phplist server for production environment but when I send a new campaign, I get zero statistics. ‘There are currently no statistics available’ for both ‘Campaign click statistics’ and ‘URL click statistics’. This cannot be true :frowning: because in my test environment all is working perfect. I have already check track features are enabled. Is there any special privileges in database needed?

Regards,

#2

Try sending sending yourself a campaign, copying some of the destination addresses from links included, opening them in a browser, seeing if they open and redirect correctly, and then checking phpList to see if the satistics were recorded. It’s possible that the wrong domain is being used for generating the links, or the wrong path to your installation. There are other possibilities too but that’s what I’d start with.