Resend confirmation request

Im trying to use “Resend confirmation request” option of Subscribers PhpList Plugin, so I put an email of a contact that is not confirmed. I press “Process”, and no errors are displayed.

But the email was not received by the user.

I don’t know whats the problem or config I have to make in order to send the email.

@rrosenbergg Is there anything logged in the Event Log page?

The event log page display the next events:

Volver a enviar solicitud de confirmación a

Subscriber Commands - Confirmation request send: 1

select id from phplist_message where status not in (“draft”, “send”, “prepared”, “suspended”) and embargo

I didn´t do anything, but know is working. I think it could the SMTP server maybe.