We are using phplist, with phpmailer, connecting to smtp port 587. We have tested succesfully:
- send through telnet
- send through phpmailer
- send through phplist “test mail” button
BUT as soon as we put the message on the process queue, it shows “submitted” with a pause icon, but never sends the message, and the message never shows a “processing” state
When we try to send it through command line
“phpList - A process for this page is already running and it was still alive 0 seconds ago
phpList - Running commandline, quitting. We’ll find out what to do in the next run”
We solve the issue. The database table phplist_sendprocess had a process registered that wasn’t really active.
We deleted that register off the table and the queue worked again
Hope it helps in any case
Good morning ! I have the same problem, but that solution has not been me. Could you please help please?
Your solution worked for me! thx!
The campaign repeatedly hangs at “submitted” till I follow your solution.
But the question is what is causing this problem that each and every time one has to delete the process queue record?
I seek a permanent solution to this problem.
I have this problem too. I checked the database table, but there is not entry - so the problem seems to be another.
OK, I am sorry. I found the problem: I forgot to copy back my cron-scripts after an update…