We are using phplist, with phpmailer, connecting to smtp port 587. We have tested succesfully:
send through telnet
send through phpmailer
send through phplist “test mail” button
BUT as soon as we put the message on the process queue, it shows “submitted” with a pause icon, but never sends the message, and the message never shows a “processing” state
When we try to send it through command line
/usr/local/php56/bin/php /home/user/domain/lists/admin/index.php
-pprocessqueue -c/home/user/domain/lists/config/config.php
It returns:
“phpList - A process for this page is already running and it was still alive 0 seconds ago
phpList - Running commandline, quitting. We’ll find out what to do in the next run”
The campaign repeatedly hangs at “submitted” till I follow your solution.
But the question is what is causing this problem that each and every time one has to delete the process queue record?