Anna, are you able to add a button or link to mark a topic/problem as being solved?
Not really; admins can close a post, but discourse does not encourage making things as solved, I think because people often want more info, so
I have a problem a
I have a solution too a, called b
Thanks a is solved by using b
could generate from other users:
I don’t understand solution b, can you help me implement it, or
b did not work for me, or
I have problem c, it’s almost identical to a / is side effect of a
I have found c is a cause of a, or
I have a suggestion to avoid a with this documentation or patch etc
So, at the moment I try to make a post as closed only if it is a duplicate or similar.
What do you think?
Not sure about this. Leaving a topic open can lead to it being ever-lengthening with people adding only tangentially-related questions. The old forums suffered with this.
I suppose ideally any problems and solutions identified here should make their way into the online manual.
Well, there is a good solution for this which I have been using - I think you have to be admin, but basically you select a thread and click to move it to a new-but-related-topic. It seems to work well for keeping things sorted. We can also do that with the manual interestingly, so, say we find a solution, click “reply as linked topic” to the side and make a new thread with the category “documentation”
There is a plugin to do that, that is currently work in progress: https://meta.discourse.org/t/solved-button-plugin/28129
It requires discourse 1.4 that is still under heavy development (we are running 1.3 that is stable).
So, if this is still an issue, remember me in a while and we can probably adopt that plugin when dicourse 1.4 is released
Ok. It seems okay so far.