List of 37K emails took 4 days to send?

I’m a newbie to phpList - took over management of a list a company has had dormant ($1/month plan) for a year. We have a little less than 40K emails. I sent a warm-up email to the list this week, and it took 4 days to process. Is this normal? Is it a startup thing, and it will get faster next time? I’m pretty sure it’s going through the php servers as our account is https://christianexperts.hosted.phplist.com.

Any insight or pointers do docs I should read is appreciated!

Thanks,
Roger

@rogerz You need to raise this through the phplist hosted contact address, which should be somewhere on the admin panel after you have logged-in.