Hi Duncan,
I uninstalled the software because I’d made so many changes to the configurations added directories via file manager. I thought it best to start over with a clean slate. I’ve found that’s sometimes easier
So I’m going to attach a compiled image of different screens and go step-by-step through what I’m trying to do so that gives a clear picture of my predicament. The site will only allow me to upload on graphic, so I pulled all my graphics into a single one. It should be clear if you blow it up in Picture Manager or other basic graphic program.
The software is installed in this directory — home/XXX/public_html/MailList
as shown on the uploaded image
My settings in PHPlist CK Editor are as shown on my attached image
The settings state it shouldn’t be necessary to change this, and originally I left it blank, because I made the assumption that the software automatically. When the software didn’t originally find the image, I went back and entered it the directory path where the images subdirectory is located. When that didn’t work, I restored it to the original setting as shown here.
Since there are several images in my newsletter, I am simply testing the first image. Once I resolve the issue, the rest will fall into place.
I am using HTML for the newsletter. When I flip to the WYSIWYG screen, The text and colors show up, but the images are missing as shown on my attached image
The first image below the header text is the Bestselling author image. I’ve installed the jpg here as logically this is supposed to be where the software pulls the jpg from based on the paths of the software and the original settings in the software. Circled on the graphic
I’ve tested the html << img Src >> path three different ways with the image code reading…
home/XXX/public_html/MailList/images/BestsellingAuthorHeader.jpg
public_html/MailList/images/BestsellingAuthorHeader.jpg
images/BestsellingAuthorHeader.jpg
None of those paths to the image work.
When I doubleclick on the image, I get the image properties box as shown on the uploaded image
The path appears correct, based on the settings in CKEditor. Since it isn’t showing correctly, I click the Browse Server button get this screen as shown on my attached image
When that doesn’t work, I go back to the image properties box, and I click the upload tab and select the file and get this error as shown on my attached image
Since it says it cannot write to the folder, I make sure the folder exists in the appropriate directory home/XXX/public_html/Uploadimages and I give it full permissions (7 7 7)
When I try to upload the directory again, it stills me it cannot write to the directory. I’ve even tried change the file location in Settings to uploads. I can live with uploading files one at a time vs. bulk upload, but I’m frustrated that I can’t figure out why the paths appear to be correct but the software isn’t using what I’ve input.
Hopefully this will clarify what I’m doing and offer up a solution to what I’m having issues with. Any suggestions would be really appreciated. Thanks!Monica