back to phpList.org

Exporting large subscriber list


#1

Hi,

When I try to export subscriber list from my phplist it gets stuck, there is no error message. Is there any solution to this?

Thanks


#2

what version of phpList are you using, and what version of php?


#3

i’ve actually been looking into this and trying to figure out a resolution for a quick minute now. I’m trying to export a list of 48k subscribers, with about 20 different attributes. i found a quick script on the board that does a bang up job of exporting lists, but it’s only coded to include the basic info… and i’m not skilled enough to be able to add the rest of the fields :confused:

anyhow, i run on CloudLinux and my client is in a container… so i’m finding that the issue seems to be between the active extensions, the php version, and the resources. i just can’t exactly figure it out.

what i have figured out is that when you have the $tmpdir set to /home/user/tmp, the export ALWAYS seems to timeout at around 5mb… which seems kind of funny. when i looked in there, I actually found that all of my previous export attempts were in there as well. coincidence that they’re all around 5mb? i sorted the attached image by size, so you can see that it changes by date. I only point that out because it shows how many settings that i’ve tried tweaking along the way, to get to that number. this seems a bit interesting to me. is it a timeout issue? a file size issue? an export size limitation? a bad record? i’ll report back if i figure it out, but i have a feeling that i’m going to settle for the largest export file size that i can find in the /tmp folder. i can’t waste too much more time on this task… considering that the 2 minutes that it should have taken has easily lead to several hours of debugging.