Error Message when sending new campaign

ℹ️ Support
1

I’m just running a new campaign with only 220 addresses. For some reason it’s managed to send 97, but the rest aren’t being sent - in the processing queue window I’m getting the same message: ‘Error Sending Message 4 (xxx/yyy) to …’ for all the failures.

All the addresses in the list are a sublist of a much larger list that I’ve emailed a few times before with no problem. I’m using phplist v 3.0.12 and using the latest Chrome browser.

Any clues? Or where could I look to find any more info?

Thanks, in advance,

Tony

2

Hi Tony,

The first thing that I would check is the number of emails an hour/day/etc that your hosting service will allow. Check that against your config.php file, and make sure that phpList is sending under the maximum allowed rate.

Dan

3

Thanks for the reply. I’ll check into this but I think the problem may lie elsewhere - I’ve used it with its current settings to send larger campaigns before - although not since May.

Thanks again,

Tony