(Edit: I have moved this message into the Support category as it’s primarily a request for help, and once I have clarification it would be useful to update the manual page with additional information.)
I’m trying to create some rules for the advanced bounce processing but am a bit confused about some of the possible actions. The actions blacklistuser and blacklistemail both sound very similar but I don’t know the difference between the two. I can’t seem to find any explanation about the differences between them in the documentation either.
Is “blacklistemail” used to blacklist a particular email address, even though they may not be a subscriber on the system? e.g. if a campaign is forwarded using the FORWARDURL link to a particular email address, it’s possible to blacklist that email address, even though that email address was never used by a subscriber on the system.
If that’s the case, would “blacklistuser” simply be used to blacklist an existing subscriber, but if the email doesn’t exist yet as a subscriber (in the case that an email has been forwarded) then it won’t do anything?
Many thanks for any clarification anyone can give.