I recently sent out a campaign with a PDF file attached. The only two recipients in the campaign who had turned off the receiving of HTML emails both got back to me to tell me the attachment was missing.
I did some testing and found out that phpList (using 3.5.6 with a pretty standard configuration) will not send attachments to plain texters. Rather it adds, all the way at the bottom of the email (so underneath my footer), a text like the following:
This message contains attachments that can be viewed with a webbrowser:
I don’t particularly like this for a couple of reasons:
- Now my attachment is exposed to the web (albeit with a key in the URL, which is only safe if your site uses https) without me knowing it
- It is unclear how long the download link will continue to work. It doesn’t seem to be forever, but this means that the recipients can’t review the attached information in the future.
- Saying you don’t want HTML is not the same as saying that you don’t want attachments.
- I have a 100% misunderstanding rate (N = 2, I know )
Does anybody know if there maybe is a configuration option that allows me to change this behaviour?