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Campaign Delay in Sending


#1

Hello

Using PHP List Hosted - I recently sent out a campaign which took nearly 24 hours to go out. Is this normal?

Launched:
4 October 2017 15:24:27

Sent:
5 October 2017 13:57:33

Many thanks,


#2

You need to be more specific :

Which version you use?

What are your settings in config.php?

Which port you use (25)?

And last but not at least, how much subscribers are in your list you want to sent (don’t tell me 20k)?


#3

As you are using phpList Hosted, your first port of call should be your support ticket direct to phplist.com.

They will also have your detals to hand such as how long you have been using it, how many subscribers you can send to/are paying for.