I have successfully set up phplist on a shared host (transip) and everything seems to be working fine except for bounces.
I’ve created a test subscriber with an email address known to bounce (email@example.com).
When I send a test campaign I do see it arriving at another test subscriber which I do have access to.
When I check the pop mailbox for bounces, I do not see any. When I email the above address for testing bounces directly I do get a bounce reply.
Below is my config file. Any suggestions for what I might try to fix this?
<?php /* * ============================================================================================================== * * * The minimum requirements to get phpList working are in this file. * If you are interested in tweaking more options, check out the config_extended.php file * or visit http://resources.phplist.com/system/config * * ** NOTE: To use options from config_extended.php, you need to copy them to this file ** * ============================================================================================================== */ // what is your Mysql database server hostname $database_host = 'localhost'; // what is the name of the database we are using $database_name = 'mydomain_com_phplist'; // what user has access to this database $database_user = 'mydomain_com_phplist'; // and what is the password to login to control the database $database_password = 'mypassword'; // if you have an SMTP server, set it here. Otherwise it will use the normal php mail() function //# if your SMTP server is called "smtp.mydomain.com" you enter this below like this: //# //# define("PHPMAILERHOST",'smtp.mydomain.com'); define('PHPMAILERHOST', ''); // if TEST is set to 1 (not 0) it will not actually send ANY messages, but display what it would have sent // this is here, to make sure you edited the config file and mails are not sent "accidentally" // on unmanaged systems define('TEST', 0); // if you change the path to the phpList system, make the change here as well // path should be relative to the root directory of your webserver (document root) // Warning: Do not change this after installation. You can only change this before you // install and initialise phpList. $pageroot = ''; /* ============================================================================================================== * * Settings for handling bounces * * This section is OPTIONAL, and not necessary to send out mailings, but it is highly recommended to correctly * set up bounce processing. Without processing of bounces your system will end up sending large amounts of * unnecessary messages, which overloads your own server, the receiving servers and internet traffic as a whole * ============================================================================================================== */ // Message envelope. // This is the address that most bounces will be delivered to // Your should make this an address that no PERSON reads // but a mailbox that phpList can empty every so often, to process the bounces $message_envelope = 'firstname.lastname@example.org'; // Handling bounces. Check README.bounces for more info // This can be 'pop' or 'mbox' $bounce_protocol = 'pop'; // set this to 0, if you set up a cron to download bounces regularly by using the // commandline option. If this is 0, users cannot run the page from the web // frontend. Read README.commandline to find out how to set it up on the // commandline define('MANUALLY_PROCESS_BOUNCES', 1); // when the protocol is pop, specify these three $bounce_mailbox_host = 'pop3.transip.email'; $bounce_mailbox_user = 'email@example.com'; $bounce_mailbox_password = 'mypassword'; // the "port" is the remote port of the connection to retrieve the emails // the default should be fine but if it doesn't work, you can try the second // one. To do that, add a # before the first line and take off the one before the // second line // $bounce_mailbox_port = '110/pop3/notls'; // $bounce_mailbox_port = "110/pop3"; // it's getting more common to have secure connections, in which case you probably want to use $bounce_mailbox_port = "995/pop3/ssl/novalidate-cert"; // when the protocol is mbox specify this one // it needs to be a local file in mbox format, accessible to your webserver user // $bounce_mailbox = '/var/mail/listbounces'; // set this to 0 if you want to keep your messages in the mailbox. this is potentially // a problem, because bounces will be counted multiple times, so only do this if you are // testing things. $bounce_mailbox_purge = 1; // set this to 0 if you want to keep unprocessed messages in the mailbox. Unprocessed // messages are messages that could not be matched with a user in the system // messages are still downloaded into phpList, so it is safe to delete them from // the mailbox and view them in phpList $bounce_mailbox_purge_unprocessed = 1; // how many bounces in a row need to have occurred for a user to be marked unconfirmed $bounce_unsubscribe_threshold = 5; // choose the hash method for password // check the extended config for more info // in most cases, it is fine to leave this as it is define('HASH_ALGO', 'sha256');