500 error after activation SegmentPlugin

ℹ️ Support
#1

Good day Support,
I have installed phpList on my dedicated Web server, and all is working well.
But once I active the SegmentPlugin, I obtain a PHP 500 error.

  • Nothing is visible in my logs of Apache, PHP and Mysql
  • The permissions of my folders are set to 755, and 644 for my files. The command ‘chmod -R 777’ produces no change.
  • Below is my .htaccess :
    2 DirectoryIndex index.php
    3
    4 <FilesMatch “.(php|inc)$”>
    5 Order allow,deny
    6 deny from all
    7
    8 <FilesMatch “(index.php|dl.php|ut.php|lt.php|download.php|connector.php)$”>
    9 Order allow,deny
    10 allow from all
    11

Have you got an idea ?

Thanking you by advance.

#2

@xstilx Did you follow the installation instructions https://github.com/bramley/phplist-plugin-segment#installation ?

Which release of php and phplist are installed?

#3

Yes I have followed the manual installation.

I have phplist version 3.2.4 and PHP 5.4.44-0+deb7u1 (cli) (built: Aug 16 2015 09:51:53)

#4

@xstilx You might need to edit your php.ini file in order for errors to be displayed, see here http://stackoverflow.com/questions/4731364/internal-error-500-apache-but-nothing-in-the-logs for an example.

In case you have not yet done so, you will need to delete the plugin from your plugin’s directory to get phplist working again.

Just to clarify what is happening. You have installed and enabled CommonPlugin and phplist continues to work. You then installed the Segment plugin, enabled that plugin, and then phplist failed with a 500 error.