This Topic may be of assistance, but if you need more help…
Please, help us to help you, cheers.
[quote]The information below will be super useful to those trying to help you:
The version of phpList you are using.
Your server version of PHP
The url to your installation where possible. (eg: domain.com/lists/admin)
Which browser (and version) you are using to view your site.
Is your installation self-hosted or on phplist.com (In which case, your best option is to submit a support ticket).
What exactly is the issue (screen snapshot can be helpful).
What you have done to try to fix the issue so far, including links to any documentation you have followed.
Be secure: please do not give passwords, ftp access details or email addresses out in the forums.[/quote]