Cant send HTML emails, just text emails

ℹ️ Support
1

Hi,

I know some other had the same problem but i cant find a solution for me on their topic.

I use PHPList since years but now out of sudden im not able to send HTML emails anymore. At the moment I just can send text emails.

Im sure that some of my test list-subscribers are set to receive HTML and some of them to text emails. But i only receive the text ones. There are no error message.

I use PHPLIST Version 3.2.4 and normaly working with CSS. Now I tried to use a template but it worked neither.

I would greatly appreciate assistance! Thanks.

2

Hi

Did you upgrade? Did you change the config? Did you change anything else on the server?

There must be a cause of the sudden problem :smile:

A
x

3

Hi,
I wish I had but I really did nothing.
Only after the problems occurred I did a upgrade.
Maybe the provider changed something?!
Thanks

4

Yes maybe, perhaps the PHP version or something? How many mails do you send each month? Maybe better to use phpList.com if you are having issues with self-hosting - it’s a complex business :wink:

5

Thanks to @JensHH who solves my problem: Strato blocking mails containing the powerd by phpList image

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